PRIVACY POLICY

What Information We Collect

We collect both personal and technical information to deliver services, improve communication, and enhance Website functionality.

Identifying Information

We collect this information when you fill out forms, book services, or contact us directly:

• Name: To personalize bookings and communication.
• Email Address: To send confirmations, appointment reminders, and updates (if subscribed).
• Phone Number: To coordinate service details, confirmations, and customer support.
• IP Address: Automatically collected for security monitoring, fraud prevention, and analytics.

Website Interactions

We gather data about how you interact with the Website, including pages visited, time spent on the site, and navigation patterns, to help improve performance and user experience.

Advertisement Interactions

If you interact with any of our online advertisements, we may collect related information to help measure effectiveness and refine our marketing efforts.

Social Media Data

When you engage with us through social media platforms like Facebook or Instagram, we may access publicly available profile information to respond to inquiries and interactions.

Information Collected Via Forms

When you submit quote requests, bookings, or inquiry forms, we collect details such as your name, contact information, vehicle type, and service preferences to provide accurate assistance and scheduling.

How We Use Your Information

We use your information to:

• Provide and coordinate requested services
• Communicate with you regarding appointments and service updates
• Enhance the functionality and usability of our Website
• Detect fraudulent activity and maintain security
• Comply with legal obligations
• Send promotional offers, service updates, or marketing materials (only with your consent)

Sharing And Disclosure Of Your Information

We are committed to protecting your information and limiting sharing only to trusted parties as outlined below:

Service Providers

We may share information with third-party service providers who assist with Website hosting, payment processing, or customer management. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, such as in response to a subpoena, court order, or other legal process.

Marketing And Advertising Partners

We may work with advertising platforms like Google Ads or Facebook. These platforms may collect behavioral data as part of their standard services, governed by their privacy policies.

Business Transfers

In the event of a merger, acquisition, or asset sale, customer information may be transferred as part of the transaction.

Text Messaging Compliance

We do not share mobile information with third parties for marketing or promotional purposes. Mobile data, including opt-in or consent records, may only be shared with subcontractors assisting in operational roles, such as sending appointment reminders.

Cookies And Tracking Technologies

Our Website uses cookies to:

• Remember your preferences and settings
• Monitor Website performance and improve services
• Support analytics and user experience personalization

You may choose to disable cookies in your browser settings. However, disabling cookies may impact your experience on the Website.

Third-Party Services And Links

Our Website may contain links to external websites. We do not control these third-party sites and are not responsible for their privacy practices, content, or data collection activities. Accessing these links is at your own risk.

Analytics Programs

We use tools such as Google Analytics to collect anonymized data about Website usage, including session duration, device type, approximate location, and navigation behavior. This helps us improve our services and site functionality. Data collected through analytics is not linked to personally identifiable information.

Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe that we have inadvertently collected information from a minor, please contact us immediately so we can remove it.

Changes To This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and take effect immediately. We encourage you to review this policy periodically to stay informed. Continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.